The selling points are: the Portal and La Botiga del Primavera Sound, Atrapalo and Ticketmaster.
The festival organization does not guarantee the authenticity of any ticket which has not be bought at official points of sale.
The festival organisation and the official selling points don't accept responsibility for the loss or theft of tickets.
You will not be allowed in with professional cameras or with video cameras, except in the cases where you have been authorized by the organization of the festival.
Once the ticket has been bought, it will only be changed or refunded in the case of cancellation. You can exercise the right of refusal during 14 calendar days following the purchase provided you bought the tickets a minimum of 14 calendar days before the event (for online ticket sales only).
The event will only be considered to have been cancelled if more than fifty per cent of the concerts are cancelled. In that case, the purchaser can apply for a refund in a period no longer than thirty days from the date of the public announcement of the cancellation, in the form specified by the Organization. With regards to the paid day tickets or full festival tickets, the event will only be considered as cancelled if more than FIFTY PER CENT OF THE PROGRAMME itself is cancelled. Any cancellation will be on account of the impossibility for the artist or artists contracted by the festival to honour their contract.
Bad weather, natural disasters, Spanish airspace closure or any other force majeure will not lead to ticket refunds.
The full festival ticket gives you access to all the concert programmed during the festival. Day tickets gives access to all the concerts programmed on the day for which they have been purchased. This access is subject to the capacity of each venue. All the venues have limited capacity.
No, the entrance to all the clubs of the festival is forbidden for people under 18.
You will be able to get a map with the different clubs of the festival and the hand programme with all the timetables of the concerts in any of the clubs where Primavera Club will be celebrated.
We recommend that you visit the festival website www.primaveraclub.com often and that you subscribe to the Primavera Club mailing to get updated information.
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